Last Updated: October 27, 2025
Welcome to SunWise Estimator ("SunWise", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the SunWise website, tools, and services (collectively, the "Service"). Please read these Terms carefully before using the Service.
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.
SunWise provides a suite of tools for solar energy estimation and system design assistance. These tools use proprietary algorithms and artificial intelligence (AI) to provide estimates, recommendations, and simulations based on user-provided data and publicly available information.
The Service is intended for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. You also represent that you have a sufficient understanding of your current property, electrical systems, energy needs, and financial situation to make infrastructure and financial decisions, and to account for your own physical safety. SunWise is only meant to be a helpful estimation assistant and is not a substitute for your personal understanding or professional consultation.
For Estimation and Design Assistance Only: The Service is intended for informational, estimation, and preliminary design purposes only. The calculations, recommendations, and analyses provided by SunWise are not a substitute for professional advice from a qualified and licensed electrical engineer, solar contractor, or financial advisor.
AI and Potential Inaccuracies: Our Service utilizes artificial intelligence, which can make mistakes. The information generated may contain errors, inaccuracies, or omissions. We do not guarantee the accuracy, reliability, or completeness of any information provided by the Service. You acknowledge that any reliance on such information is at your own risk.
No Responsibility for Losses: SunWise is not responsible for any financial losses, damages, or problems that may arise from your use of the Service or reliance on the information it provides. This includes, but is not limited to, incorrect system sizing, inaccurate savings estimates, or improper component selection. You are solely responsible for verifying all information and consulting with qualified professionals before making any financial or installation decisions.
You are responsible for the accuracy and completeness of the data you provide to the Service. Inaccurate input data will lead to inaccurate output. You agree to use the Service for its intended purposes and not to engage in any activity that could harm the Service or its users.
Certain features of the Service may require you to purchase a subscription. By subscribing, you agree to pay the fees specified for that subscription plan. All payments are handled by a third-party payment processor, and you agree to their terms of service.
Due to the nature of our digital service, we do not offer refunds for subscriptions if you are unsatisfied with the Service. All sales are final. If you are experiencing technical issues with the Service, please submit a support ticket through our contact page, and we will work to resolve the issue. There is no guarantee of a resolution time, but we will make reasonable efforts to address technical problems.
All content and materials available on the Service, including but not limited to text, graphics, website name, code, images, and logos are the intellectual property of SunWise, and are protected by applicable copyright and trademark law.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which SunWise operates, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us through the contact form on our website.